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Create a business process structure that provides a holistic view on business processes across the organisation. The structure should consist of multiple levels which allow consolidating benefits both upstream and downstream.
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Assess the benefits impact of an enterprise portal both qualitatively and quantitatively for all processes, as feasible, working jointly with impacted business units. Ideally identified business benefits should be signed-off by impacted business units.
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Consolidate identified business benefits upstream to provide a high level view on business benefits to senior management.
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